Restoring default settings in Internet Explorer can be a quick and easy first step in troubleshooting if IT help isn't immediately available. If you have an issue that meets the conditions below, you might want to try resetting defaults first. |
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- The problem occurs when using Internet Explorer, but not in other browsers
- Many people utilize the computer on which the problem is occurring. (i.e. lab or student computer)
- The error message that you receive indicates something is disabled, such as ActiveX.